Delivery
Monday to Friday
Saturday & Sunday
DELIVERY CHARGES
All standard deliveries to Singapore-registered addresses will be charged at $20.00.
Delivery Discounts
Orders $200 and above - $15 Delivery Fee
Orders $300 and above - $10 Delivery Fee
Orders $400 and above - $5 Delivery Fee
Orders $500 and above - Free
Delivery Beyond Working Hours, After 6pm (+$12.00)
We try to cater to your flower deliveries beyond regular working hours between 6pm-8pm, with an extra charge of $12 for our team’s overtime and effort.
You may reach out to us through our email, enquiries@theflorte.com, or via phone call at +65 9828 3370, and we will do our utmost to accommodate your request. Once we have finalized your after-hours delivery, we will send you a payment link for the additional top-up.
Standard Product's Specific Time Delivery (+$25.00)
For example, a delivery for 11:30am will arrive at any time between 11:00am to 12:00pm.
You may reach out to us through our email, enquiries@theflorte.com, or via phone call at +65 9828 3370, and we will do our utmost to accommodate your request. Once we have finalized your specific time delivery, we will send you a payment link for the additional top-up. All orders will have to be within a 1-hour window.
Express Delivery (within 3 hours of order) – $30.00
For urgent orders, our express delivery service ensures your flowers are delivered within 3 hours from the time your order is confirmed. This service is subject to availability and is recommended for last-minute gifting needs. Kindly note that delivery timing may vary slightly depending on traffic conditions and order volume, but we will always do our best to meet the promised timeframe.
Floral Stand Delivery ($20.00)
Floral stands will be delivered using a larger vehicle, hence the price is higher than usual. If you need the delivery to be made at a specific time, you can also choose this option for an additional fee of $25.00.
Peak Seasons
Additional charges may be incurred for deliveries during Valentine’s Day, Mother's Day, Chinese New Year, Christmas, New Year’s Eve and New Year’s Day, and select eves of, or public holidays.
STORE PICKUP
Available from Monday to Saturday, 9:30am - 6:00pm
Self Pick-Up - Free ($6 discount off your order)
Can I collect the flowers myself?
Certainly! Simply choose for store pick up when checking out. Our floral studio is situated at 13 Dempsey Rd, #01-01, Singapore 249674. You can collect the flowers from 9:30am to 6:00pm. Additionally, you may reach out to us at +65 9828 3370 for further assistance.
